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Digital Security

Eligible for membership?
Looking for a better place for your financial future?

Protecting our members’ data is one of our highest priorities.

Securing Your Accounts

Your security is a top priority – that’s why we’ve revamp our mobile and online banking plus adding 2-step Verification to your sign in process.  With 2-step, you’re more likely to avoid fraud.

2-step is a deeper layer of protection for signing in.  After completing your usual sign in process, you’ll be prompted to enter a security code if it is not one of your remembered devices.

By asking you to complete this second step, we’re double-checking your identity.   2-Step makes it much harder for fraudster to access your account because they would need your username, password and access to your email or cell phone.  It’s one more way we’re working to protect your accounts.

Protect Your Device


Do not root or jailbreak your mobile device
to get around limitations set by your carrier or device manufacturer. It removes protections built into the device to defend against mobile threats.
Only download Apps from official stores such as iTunes or Google Play.

Avoid connecting your smart phone to an untrusted wireless network.

Personal Data Encryption

All personal data sent to our servers from our website is encrypted. You can verify if you are logged onto a secure site in two ways.

  1. If you look in the address bar of your browser, you will see that the address begins with https://. Non-secure sites begin with http://.
  2. Most browsers will have a padlock icon in the bottom right or left of the browser window. You will be able to click on the padlock to verify the security of the site you are visiting. Please note that when you want to perform online transactions, you will be forwarded to a third party vendor  that maintains our online banking program. When verifying the padlock for Police Federal Credit Union, you will be verifying for When verifying the padlock for the online-banking program, you will be verifying for

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Account Security – It’s Our #1 Priority

We never take a break when it comes to security.  Our dedicated staff uses state-of-the-art cybersecurity system to monitor account and system 24/7.

At Police FCU we follow The National Institute of Standards and Technology (NIST) cybersecurity framework .  This cybersecurity framework guide organizations – including businesses as well as government agencies – with a set of guidelines to improve cybersecurity posture.   Police FCU is evolving to Tier 4 (adaptive) where we will utilize advanced adaptive cybersecurity practices.

Tier 4 (Adaptive)

Businesses in Tier 4 will utilize advanced adaptive cybersecurity practices. Adaptive security is an approach to cybersecurity which analyzes behaviors or events to help protect from or adapt to threats before they happen. The adaptive tier allows businesses to continuously assess risk and automatically provide proportional enforcement that can be dialed up or down based on past experiences and current industry best practices.

A Quick Check-up for Your Account

To maintain in-app security here are three health tips that you should follow:

Every member is assigned an username, but you shouldn’t use it for your sign in credentials. Instead, replace it with a unique username, because it will be harder for fraudsters to guess. Use letters, numbers and special characters. If you can’t think of any unique username, try to use a username generator that would help you develop a unique yet secure username.

You can use biometrics like a fingerprint or facial recognition to sign in. It’s a great security feature because if you lose your phone, it won’t allow others to access your account.

In case of an emergency, we see suspicious activity or a security threat or we need to verify your identity, we’ll need to know how to contact you. So it’s important to keep us up-to-date.

Send us a secure message through mobile app to update your contact phone number.

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